FAQ - Ark
1Do you accept small order?
Yes, we can accept orders of any quantities.
2How will my order be shipped?
Usually shipped by sea, small order or urgent order can by air or by courier.
3What is your sample policy?
The buyer should offer the cost and freight, if the quantity is big then can turn back all of it after placing the order.
4What is type of trading?
We accept EXW, FOB, CFR, CNF, CIF etc.
5How about the payment term?
T/T, L/C, Western Union, etc.
6How about your quality control before shipment?
All products will have been strictly quality checked and tested in test house before packing. All products will be well packed before shipping.
7What advantages we have?
We have more than 20 years experience in this industry. Each of our product must be strictly tested before delivery. Unqualified products are not allowed to delivery.
8What about the delivery time?
The delivery time depends on the order quantity and specification and the season. It’s about 5-15days.
9What is the packing option?
Strong carton, pallets, wooden case and by requirements.
10Are you manufacturer or trade Company?
We are manufacturer of magnetic lifter, chain block, ,lever block, load chain, forklift, hand winch and so on.
11What is your warranty policy?
We offer a six-month or one-year warranty to our spare parts.